Prepare for Your Upgraded Business Banking Experience

We heard your feedback and are shifting to a more modern, secure, and user-friendly platform that provides you with a seamless experience between all your devices.

The Commercial and Small Business Bill Pay upgrade is coming in April 2026. Keep an eye out for additional detailed communications in the coming weeks. 

Ensure you have your existing UserID and that your email address and phone number on file is up to date. This existing UserID will be your username on the new platform and you will no longer need your Company ID. 

Key benefits include: 

• A modern look and feel of our upgraded navigation 
• Seamless banking between desktop and mobile 
• View account balances and details 
• Deposit checks from your phone 
• Make payments with BillPay (available soon) 
• Manage Tech CU debit cards on-the-go 
• View and transact on all your accounts with one username* 
• Monitor your account with comprehensive alerts 

The new platform supports the latest two versions of browsers and mobile operating systems listed below. Staying up to date on the latest browser and mobile OS releases ensures your member experience is as secure as possible. 

Supported Browsers: Chrome, Firefox, Edge, Safari (two latest versions) 

Supported Devices: Android 12 and higher, iOS 15.0 and higher 

If you are a Commercial Business or a Small Business Bill Pay user, you will be migrated to the new digital banking platform. Other Small Business members migrated to this new platform in September 2025. 

After logging in with your current credentials, you can update your personal information by navigating to Settings > Security and editing the necessary fields. 

Any existing transaction alerts will need to be re-established on the new platform. Alerts can be found under Services & Support. 

Current wire templates, ACH templates and payees should transfer over to the new platform.

Zelle for Business is not available to business members currently enrolled in the Commercial Digital Banking platform. Please refer to our Zelle® Business FAQ for detailed enrollment instructions.

Business Bill Pay will be available on the new platform once this final migration phase takes place. 

Yes, after the conversion you will still have eDocs available in digital banking. You will be able to view, download, and print statements and notices at any time. If you are currently subscribed to eDocuments, you will not need to resubscribe to the new platform. 

Yes, tax notices will be available electronically through digital banking, similarly to statements. To find tax documents, navigate to Accounts > Statements & Documents > Tax Documents. You can download and print physical copies for your records. 

Contact methods:

• Member Contact Center: 800-553-0880
• Cash Management Line: 408-441-4752
• Secure message from online banking or the mobile app

We employ:

• Multi-factor authentication
• End-to-end encryption
• Secure device enrollment
• Regular security updates

Remember to regularly update your app and keep your login credentials confidential. If you notice any suspicious activity, contact our support team immediately.